1 hour ticket response
Timely support is our paramount concern and that is the reason why we’ve got a team of qualified customer support engineers who will be happy to provide a rapid answer to any question that you may have. Just submit your client support ticket from your Control Panel and we will reply back to you within 1 hour in the worst case scenario. Actually, we strive hard and aim for a twenty–minute response time.
A Topflight Tech Support Service
We have a team of web hosting support professionals who are ready to reply to all your requests whenever you need support. The vast majority of our support staff members have lots of years of experience in the Linux shared web hosting field, so you can always rely on fast and appropriate answers to your problems.
A User–Friendly Help Section
To help you find a quick hint on how to use a particular service, we have implemented a truly user–friendly Help Center section in the Control Panel. You can browse through a large collection of web hosting account management articles and website administration articles, check our F.A.Q. archive or check out our instructional video tutorials.