Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our client help crew is trained to shortly attend to all Linux shared web hosting clients’ questions and advise questions. Through our ticket system, it’s possible to submit your question and a support team member will, no doubt get back to you in only max one hour. Basically, practice has shown that the usual reaction time period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • You can easlily write to us 24x7x365 with any query you might have relating to our services. Now we have employees on duty at all times to deliver support at any time when needed. You can use the ticketing system or drop a message whenever you want, or you can pick–up the phone or use the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • Should you need guide while operating within the Control Panel, it is possible to always simply click the Help control key and see your query in the list of articles or blog posts that will came up. We have also turned almost all the content articles into videos. The catalogue of video clips will show up if you click the Videos option available on the top right.