Support Channels

  • 1 hour ticket response time

  • An Intuitive Help Section

  • You’ll find almost all the answers to your questions in the user–friendly Help Center included in our Control Panel. It includes a vast knowledgebase with regularly asked questions and detailed educational articles prepared by our skillful technical support staff.

  • Top quality support service

  • Instructional Video Clips

  • For those who want to learn how to tackle a regularly encountered problem by watching a how–to video, we have added a selection of video tutorials to our Control Panel. All the video clips are short and easy to comprehend. They offer you visual demonstrations of various web site management techniques.

  • Intuitive help center

  • A One–Hour Support Ticket Response Time Guarantee

  • We back up all our semi–dedicated servers with a 24x7 support service and a one–hour ticket response guarantee. Our expert technicians will be available day and night to reply to your queries and to rectify any issue that you could possibly stumble upon. Just send a tech support ticket from the Help Center and we’ll reply back to you without any delay at all.